The market, following fashion, implements AI to help the buyer and itself

Market this week received a set of tools for retailers from Google. The new product will help online stores implement artificial intelligence agents.

Market and artificial intelligence

New artificial intelligence agents for retail that help customers find the products they need, provide customer support and allow them to order food in restaurants, writes https://xrust.ru/. They are part of what Alphabet-owned Google calls the Gemini Enterprise for Customer Experience.

Major retailers including home goods giant Lowe's, grocery store Kroger and pizza chain Papa Johns say they are already using Google tools to prepare for the coming wave of AI-assisted shopping and ordering…

The essence of the new OpenAI

Starting a race among tech giants to stay ahead of this shift, OpenAI last fall released Instant Checkout, which allows users to purchase items directly through its ChatGPT chatbot. In January, Microsoft announced a similar checkout feature for its Copilot chatbot. Shortly after the release of OpenAI last year, Walmart announced a partnership with OpenAI to allow customers to purchase its products on ChatGPT.

Even more amazing things

But this is just the beginning, reports the New York Times (https://www.nytimes.com), hundreds of startups are also vying for the attention of retailers sellers:

There are startups in the field of artificial intelligence offering:

· in-store cameras that can determine the age or gender of the buyer;

· robots that independently manage shelves;

· headsets that provide store employees with access to information about products in real time.

The push to embrace artificial intelligence is being seen across the retail sector, from the most expensive luxury goods to the most pragmatic convenience stores.

AI Human Resources

7-Eleven said it is using conversational AI to recruit staff at its convenience stores through a named agent Rita (Recruiting Individuals Through Automation). Executives said they no longer have to worry about whether candidates will show up for interviews, and that the system has cut hiring times that previously took two weeks to less than three days.

Xrust Market, following fashion, implements AI to help the buyer and itself